Private screening room, luxury spa, games lounge, business centre, rooftop bar, private bowling alley and sports simulator: one could be forgiven for mistaking this list as one for amenities at a five-star hotel. In fact these are some of the perks on offer to residents purchasing during the amenities arms race developers find themselves in.
Yes, when it comes to communal living in the UKs most luxurious development, a set of dumbbells in the basement and a barbecue on the roof doesn’t quite cut it nowadays. We dive into the reasons why residents love some of the different onsite amenities, when they work!
Fitness Suites and Gyms
Depending on the scale and scope of the development the fitness suite and gym can either be staffed or unmanned. Both options have positives and negatives and you should definitely discuss these with your consultant.
Unmanned gym compared to a staffed facility, is the cost associated to the service charge, this is dramatically lower. With this operating model, only adding on average the cost of a high street gym membership the service charge account for each resident* You will quickly know if this isn’t working with your residents, they speak very loudly.
Resident engagement isn’t as high as there is no staff at unmanned sites. However, at Zasbi, all our unmanned contracts come with additional services, as standard. Elite personal trainers, inductions, nutritionists, yoga and exercise classes, health care programmes and, of course regular preventative maintenance for equipment, we are able to turn a potentially devastation model for residential service to one that is highly sought after.
Bars and Lounges
Often if these services are not operated correctly, residents view them as a waste of space and money within their development. This is why it is so important to get it right first time at the development stage with your consultant like Zasbi. We recently found ourselves refreshing a private residents bar with suitable furniture and equipment, and completely changing their previous operating model. These changes enables the service to become less reliant on the service charge account and in the future a potentially of reducing the service charge. Residents are thrilled with the changes and only feedback now is that it should have happened sooner.
(Lifestyle) Concierge Services
Working on a number of development we have quickly found that a concierge is the heart of the building and the heart of residents satisfaction. If you don’t have a concierge service that is working well, you will constantly have emails asking many questions; my parcel has gone missing, someone has been allowed to my floor unauthorised, the team on the desk are not attentive enough.
These are the emails every development or estate manger dreads to receive. Furthermore these are the basics without looking at all the additional services every lifestyle concierge should be offering for that added value ,which is now expected.
Our lifestyle management concierge offers the fast track to luxury lifestyle and services. Residents not only get the basic services offered correctly, but also tap into our expertise and unrivaled contacts for exclusive access, bookings, tickets, guest-lists, private dining and travel. Zasbi provides a unique, specialist and very personal service where you can access the inaccessible.
If your development is in need of a consultancy and management company that know what will work today and also for residents of the future, get in touch today, as there is nothing worse than a development that does not work for its residents and ultimately their investments.